MIRANDA CHAN
HEY THERE!
My name is Miranda and I'm a Bay Area native currently living in San Francisco. I'm a proud UC Santa Barbara graduate, avid runner, and sunset chaser.
WHAT I DO
March 2018 - Present
LEARNING SPECIALIST, TWITTER
Twitter's Global Customers Learning team works to establish world-class sales learning programs in order to deliver knowledge with measurable impact. In this dynamic role, I support a team of global program managers with coordination, delivery, and communication around sales specific trainings (in-person, virtual, eLearnings).
August 2017 - March 2018
MARKETING GENERALIST, MEDISAS
Medisas is a team of experienced and passionate clinicians, engineers, designers reinventing hospital software. As a Marketing Generalist, I worked on all things marketing, from email outreach to paid advertising to events. I also ran the company blog, The Journal Club, where I wrote and produced content.
April 2016 - June 2017
SOCIAL MEDIA COORDINATOR, UCSB
As a member of UCSB's creative team in the office of public affairs and communications, I managed and planned content for UCSB's official Facebook, Twitter, LinkedIn, and more, with an audience of 83k+. I was lucky to work with talented individuals as I engaged in cross-campus collaboration to execute digital campaigns, produce video content, and write blog posts featured on The Current.
June 2016 - Oct 2016
TECHNICAL WRITING INTERN, PROCORE TECHNOLOGIES
In this summer internship, I had a hands-on experience in the documentation department at Procore. I assisted with Procore’s Continuing Education initiative by creating, editing, and reviewing webinars, ebooks, and other educational content. Other projects included writing user guides, FAQs, technical overviews, and in-product help documentation.​
June 2015 - Dec 2015
SOCIAL MEDIA & OPERATIONS INTERN, VANGO ART
As a summer intern at Vango Art, I oversaw day-to-day operations and facilitated commission requests between artists and buyers. I resolved 900+ customer service inquiries over e-mail in three months and worked to build strong client relations.
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In addition to being an operations intern at Vango, I was asked to lead the company's social media outlets. In this position, I developed interactive campaigns to target future clients and promoted brand awareness. After summer, I continued to work remotely in this position from Santa Barbara.​
WHAT I'VE LEARNED
January 2019 - Present
GENERAL ASSEMBLY
Visual Design 101, Project Management Bootcamp, Brand Storytelling Bootcamp
September 2013 - June 2017
UC SANTA BARBARA
Graduated Cum Laude
Bachelor of Arts, English
Bachelor of Arts, Political Science
Activities: Alpha Chi Omega, Student Ambassador for the Annual Fund, UCEAP Florence
August 2009 - June 2013
NOTRE DAME BELMONT, HIGH SCHOOL
Graduated Summa Cum Laude
Activities & Societies: AP Scholar with Honors, California Scholarship Federation, Student Council (2009-2013), Community Service (100+ hours), JV Tennis (2009-2010), Varsity Track & Field (2009-2013)
WRITING SAMPLES
Onwards and Upwards is a series of blogs I wrote for UCSB's graduating class of 2017. As one of my favorite projects of the year, I was able to tell the diverse and fascinating stories of some of my fellow Gauchos
The Journal Club is a blog I wrote for a health tech start-up in San Francisco. I did a series of interviews, thought pieces, and deep dives into topics around the future of healthcare and more!
Gaucho Courses is a series of social media posts highlighting interesting topics and classes at UCSB. I did research into courses unique to the university's culture, showcasing what made UCSB unlike any other institution.
"As you think, so shall you become."
